YPHOS Limited Warranty

This Limited Warranty is given by YPHOS P.C. (“YPHOS”, “we”, “us”), with registered seat at the 14th km of Athens–Lamia Highway, 14564 Kifissia, Athens, Greece, to the original purchaser of YPHOS products. It applies to Products purchased new from YPHOS or from an Authorised Partner, anywhere in the world.

1. Summary

Warrantor	YPHOS P.C., 14th km Athens–Lamia Highway, 14564 Kifissia, Greece
Products covered	YPHOS underwater lights, control products and accessories purchased new from YPHOS or an Authorised Partner
Warranty Period	3 years for underwater lights; 2 years for control products and accessories, unless a different term is stated on the product page or in your order documents
Start of the Warranty Period	Delivery of the Product to the End User; for new-build vessels see section 2.3
What we do	Repair, replace or refund, at our option
Advance replacement	Available against a deposit of 50% of the list price (section 5.6)
Shipping	You pay shipping to us; we pay standard shipping back to you on accepted claims. Duties, taxes and customs charges are always for your account
Inspection fee	€60 per item plus return shipping, if no covered defect is found
Transferable	No. The Warranty is given to the original purchaser only
Contact	[email protected]

In this Warranty: “Product” means a YPHOS-branded underwater light, control product or accessory; “Authorised Partner” means a distributor, dealer, boat builder or installer authorised by YPHOS, as listed on our Website; “End User” or “you” means the original purchaser of the Product for its own use, or the first owner of the vessel in which the Product is installed as original equipment; “Manual” means the installation and user documentation supplied with the Product or published on our Website; “Website” means https://yphos.com/.

2. What is covered and for how long

2.1. YPHOS warrants to the End User that each Product, when installed, operated and maintained in accordance with the Manual, will be free from defects in materials and workmanship and will conform to the specifications published by YPHOS at the time of sale, for the Warranty Period.

2.2. The Warranty Period is three (3) years for underwater lights and two (2) years for control products and accessories, unless a different term is stated on the relevant product page of our Website or in your order documents, in which case that term applies.

2.3. The Warranty Period starts on the date the Product is delivered to the End User, as shown on the invoice of YPHOS or of the Authorised Partner. Where a Product is supplied to a boat builder or yard for installation in a new vessel, the Warranty Period starts on the date the vessel is delivered to its first owner, provided that the Product has been registered with us in accordance with section 3.4 and, in all cases, no later than eight (8) months after the date of our invoice to the boat builder or yard.

2.4. A repaired or replacement Product or part is warranted for the remainder of the original Warranty Period or for six (6) months from its delivery to you, whichever is longer. Repair or replacement does not renew or extend the Warranty Period.

2.5. The following are within specification and are not defects: lumen output within ±10% of the published value, as measured by the method stated in our specifications; differences in colour or tint between individual LEDs, Products or production batches; the gradual reduction of light output and gradual colour shift over the rated life of the LEDs; the natural patina and tone variation of bronze; and minor variations in machined or polished finish.

2.6. Firmware embedded in the Products, and any YPHOS application, are licensed, not sold, for use only with the Product for its intended purpose. YPHOS has no obligation to develop, release or support updates. Where an update is released, installing it is your responsibility. Firmware that has been modified, replaced or reverse-engineered, and any Product on which it has been installed, are not covered. Compatibility with third-party equipment, control systems, multifunction displays, networks, protocols or software is warranted only where the Manual expressly states it. YPHOS is not liable for the operation, failure or configuration of any third-party equipment or network to which a Product is connected.

2.7. This Warranty is given to the original purchaser only. It is not transferable, including on the sale of the vessel, and no other person may claim under it.

2.8. Where a Product or part is no longer available, we may replace it with an equivalent current Product or part. Products and parts that we replace become our property.

2.9. This Warranty does not apply to a Product purchased second-hand, from a seller who is not YPHOS or an Authorised Partner, on an online marketplace or other unauthorised channel, or without a valid proof of purchase from YPHOS or an Authorised Partner. Sale through an unauthorised channel voids this Warranty.

3. Conditions

3.1. The Product must be installed by a qualified marine electrician or a professional yard, in accordance with the Manual and with the standards and codes applicable to the vessel, using the mounting method, adhesives, sealants, bonding and electrical protection specified in the Manual.

3.2. The Product must be connected only to the supply voltage, polarity, fusing, cable sizes and cable types stated in the Manual, and only to YPHOS drivers, controllers, converters, hubs and cables or to third-party equipment expressly approved in the Manual.

3.3. For thru-hull and weld-in Products, the preparation of the hull, the cutting of openings, welding, backing, sealing and torque are the responsibility of the installer. The weld itself, and any damage to the Product or to the hull caused by the welding or installation process, are not covered by this Warranty.

3.4. You may register your Product with us, by e-mail to [email protected] or through the registration form on our Website, within ninety (90) days of delivery, stating the model, the serial number where available, the vessel and the installer. Registration is required for the new-build start rule in section 2.3 and helps us process any claim faster; otherwise it does not affect this Warranty.

3.5. Where a Product carries a serial number, it must remain intact and legible.

3.6. The Product must be cleaned and maintained as described in the Manual. Where the Manual requires bonding or sacrificial anodes, their condition must be checked at each haul-out and at the intervals stated in the Manual.

3.7. You must keep and, on request, produce the proof of purchase showing the date of purchase, the seller and the Product.

4. What is not covered

4.1. This Warranty does not cover defects, failures or damage resulting from or relating to:

installation, use, storage or maintenance not in accordance with the Manual, or use in an application other than those for which the Product is designed and marketed;
abuse, neglect, accident, impact, grounding, collision, lifting, hauling, dry-docking, trailer transport or pressure washing;
corrosion or damage caused by galvanic or electrolytic action, stray current, improper or missing bonding, contact with dissimilar metals, missing or consumed sacrificial anodes, or the electrical condition of the vessel, the marina or the shore power supply;
operation of the Product out of water;
damaged cables, including cables that have been cut, spliced, extended, crushed, chafed, kinked, pierced, overheated or left unsealed, and any water ingress through a cable or connection;
incorrect supply voltage, reverse polarity, surges, transients or lightning, or connection to power supplies, drivers, controllers, converters or cables not specified or approved by YPHOS;
alteration, modification, disassembly, opening or repair by anyone other than YPHOS or a repairer authorised by YPHOS in writing, or the use of non-YPHOS parts or firmware;
opening, unsealing or disassembling the light engine or housing, including by the installer or the End User;
antifouling, paint, coatings, adhesives, chemical cleaners, solvents or abrasives applied to the lens or housing, and marine growth;
exceeding the rated depth, pressure or temperature of the Product;
cosmetic damage, including scratches, dents, discolouration and the patina of bronze, that does not affect the function of the Product;
normal wear and tear, and consumable service parts sold as spares, such as O-rings, gaskets, cable glands and anodes;
the reduction of light output, colour shift and colour variation described in section 2.5;
continued use of the Product after a defect became apparent, or failure to take the measures described in section 5.1;
failure to implement a safety-related modification or update that YPHOS has notified to you or to the Authorised Partner;
damage in transit under a carrier arranged by you or by the Authorised Partner. Transport damage, shortages and wrong deliveries must be reported to us within seven (7) days of delivery and are handled under the Terms of Sale, not under this Warranty;
events beyond our reasonable control, including natural disasters, flood, storm, lightning, fire, explosion, war, terrorism, civil disturbance, epidemic, or acts of any public authority.

4.2. Products of other manufacturers that we sell with or alongside our Products are covered only by the warranty of their manufacturer, and not by this Warranty.

4.3. The costs listed in section 5.10 are never covered.

4.4. Unless the Manual for that Product expressly states otherwise, the ingress-protection rating applies to the outboard face of the Product only, when installed as specified. The inboard side, the cable entry, the connector and the cable are not rated for immersion. Submersion, spray or condensation on the inboard side, and any water ingress through the cable, a gland, a splice, a connector or an unsealed penetration, is not a defect and is not covered. The installer must keep the inboard side dry and must pot or seal connections.

5. How to claim

5.1. As soon as you notice a problem with a Product, stop using it, disconnect it from the power supply and isolate it electrically and physically, including, where practicable, by removing it from contact with water, and take all reasonable measures to prevent damage to the Product, the vessel or persons. For thru-hull and weld-in Products, check the hull penetration and follow the safety instructions in the Manual.

5.2. You must notify us of the problem within fourteen (14) days of discovering it, and in any case within the Warranty Period. Claims notified later are not covered.

5.3. Before submitting a claim, carry out the troubleshooting steps described in the Manual. We may ask you for tests, measurements, photographs or video of the installation, and you agree to provide them where reasonably possible.

5.4. Submit your claim through the claim form on our Website or by e-mail to [email protected], stating: your name and contact details; the vessel and its location; the model, serial number (where available), date and place of purchase, with the proof of purchase; the installation details (installer, date, mounting method, bonding); a description of the defect with photographs or video; and the troubleshooting already carried out. If you bought through an Authorised Partner, you may submit the claim through them; the same conditions apply.

5.5. If the claim is provisionally accepted, we will issue a Return Authorisation (RA) number. Return the Product to our registered seat, freight prepaid and adequately packed, with the RA number clearly marked, within forty-five (45) days of the RA. We may refuse returns that are not authorised or not marked. For low-value items, we may waive the return and instead ask for photographs and confirmation that the item has been destroyed.

5.6. Advance replacement. If you need a replacement before we have inspected the Product, we can ship a replacement against a deposit of fifty per cent (50%) of the current list price of the replacement, plus shipping. The deposit is credited or refunded in full when the claim is accepted. If the claim is rejected, or if the original Product is not received by us within forty-five (45) days of the shipment of the replacement, the balance of the list price of the replacement becomes payable.

5.7. We will inspect the Product within ten (10) business days of its receipt and inform you whether the claim is accepted. If it is accepted, we will, at our option, repair the Product, replace it with the same or an equivalent current Product, or refund the price paid for it. We pay the standard shipping of the repaired or replacement Product to the delivery address of the original order or to the Authorised Partner. If the claim is rejected, we will tell you why; you may then have the Product returned to you at your cost or ask us to dispose of it. Products not claimed within sixty (60) days of our decision may be disposed of.

5.8. In all cases you are responsible for any customs duties, import or export taxes, brokerage and similar charges on shipments to and from us, in both directions, and for insuring the Product in transit to us.

5.9. If no defect covered by this Warranty is found, or if the claim is excluded under section 4, we charge an inspection fee of sixty euros (€60) per item plus return shipping. Any repair we carry out at your request in such a case is quoted separately.

5.10. This Warranty covers the Product only. It does not cover, and we will not reimburse, the cost of diagnosis on board, removal, reinstallation, haul-out, launching, lifting, diving, scaffolding, dry-docking, yard or electrician labour, travel, sea trials, surveys, loss of use, or any other cost incurred in gaining access to, removing, refitting or testing the Product.

6. Your statutory rights

6.1. This Warranty is a commercial guarantee within the meaning of Directive (EU) 2019/771 and of Article 5A of Law 2251/1994, as amended by Law 4967/2022. It is given in addition to, and does not replace or limit, the rights you have by law against the seller of the Product for lack of conformity, including under Articles 534 et seq. of the Greek Civil Code.

6.2. If you are a consumer, your statutory rights are exercised free of charge, including the cost of shipping, for the period and under the conditions set by law, and nothing in this Warranty affects them. In case of conflict between this Warranty and your statutory rights, your statutory rights prevail. You may choose whether to make a claim under this Warranty or under your statutory rights.

6.3. This Warranty gives you specific rights. Depending on your country of residence you may have additional rights that this Warranty cannot limit.

6.4. If you purchase the Product in the course of your business, this Warranty and the Terms of Sale, or any Terms of Supply agreed with you, set out our entire obligations in respect of defects and lack of conformity, and replace the statutory warranty provisions to the extent permitted by law.

7. Limitation of liability

7.1. The remedies described in section 5 are your sole and exclusive remedies under this Warranty, and, if you are a business customer, for any defect in or non-conformity of a Product.

7.1A. A defect in materials or workmanship, including a manufacturing defect, is handled exclusively under sections 2 and 5. If a manufacturing defect is established, YPHOS’s sole obligation is, at its option, to repair the Product, replace it, or refund the price paid for it. YPHOS is not liable for the cost of access, removal or reinstallation, for damage to the vessel or any other property, or for any other loss, except to the extent such liability cannot be excluded or limited under mandatory product-liability law as set out in section 7.10.

7.2. To the maximum extent permitted by applicable law, the total aggregate liability of YPHOS arising out of or in connection with a Product, this Warranty, or the sale, installation, use, failure or inability to use a Product, whether in contract, tort (including negligence), breach of statutory duty, product liability, misrepresentation, restitution or otherwise, shall not exceed the price paid to YPHOS or to the Authorised Partner for the Product concerned, excluding shipping, duties and taxes.

7.3. To the maximum extent permitted by applicable law, YPHOS shall not be liable, however arising and even if it has been advised of the possibility, for any:

indirect, consequential, special, incidental, exemplary or punitive loss or damage;
loss of profit, revenue, business, contracts, charter or hire income, or anticipated savings;
loss of use of the vessel or of any equipment, or the cost of substitute equipment, vessels or accommodation;
costs of haul-out, launching, lifting, dry-docking, diving, surveys, yard or electrician labour, travel, mooring, berthing or delay;
damage to the vessel, its hull, structure, systems, equipment or contents, or to any other property, including damage caused by water ingress through or around a Product, electrical malfunction, fire or overheating, or the flooding, capsizing or sinking of the vessel, whether or not caused by a defect in the Product, except to the extent such liability cannot be excluded under section 7.10.
salvage, wreck removal, pollution, environmental clean-up, fines or penalties;
loss of or damage to data, firmware settings or configurations;
loss of goodwill or reputation;
claims made against you by third parties.

7.4. YPHOS does not design, supervise, inspect or approve installations. Determining whether a Product is suitable for a particular vessel, hull material, location, power system or application is your responsibility and that of your installer. YPHOS assumes no responsibility whatsoever for any damage, loss or injury resulting from the incorrect installation of a Product, including without limitation structural damage due to water intrusion, electrical malfunction, or the sinking of the vessel.

7.5. Any technical advice, recommendation or assistance given by YPHOS or an Authorised Partner, orally or in writing, about the selection, installation, integration or use of a Product is given in good faith, without charge and without any obligation or liability, unless confirmed in a written agreement signed by YPHOS. You remain responsible for verifying it before relying on it.

7.6. Claims that are not notified within the Warranty Period and in accordance with section 5 are not covered by this Warranty.

7.7. If you are a business customer, you shall indemnify YPHOS against any claim by a third party arising from the installation, resale or use of a Product in breach of this Warranty, the Manual or applicable law.

7.8. This section also applies for the benefit of the shareholders, managers, employees and agents of YPHOS, of its Authorised Partners and of its suppliers, including the manufacturer of the Products, each of whom may rely on it.

7.9. You acknowledge that the price of the Products reflects this allocation of risk, and that the insurance of the vessel (hull and machinery, and third-party liability) is the appropriate means of covering the risk of loss of or damage to the vessel and of liability to third parties, which this Warranty does not cover.

7.10. Nothing in this Warranty excludes or limits the liability of YPHOS for death or personal injury caused by its negligence; for fraud or fraudulent misrepresentation; for wilful misconduct or gross negligence; for liability under mandatory product liability legislation, including Article 6 of Law 2251/1994; or for any other liability that cannot be excluded or limited under applicable law. Nothing in this section affects your statutory rights under section 6.

7.11. If any part of this section is held to be invalid or unenforceable, it shall apply to the maximum extent permitted by law, and the remainder of this section shall continue in full force.

8. General

8.1. This Warranty is governed by Greek law, without reference to its conflict-of-laws rules, and any dispute arising from or in relation to it is subject to the exclusive jurisdiction of the courts of Athens, Greece. If you are a consumer, this does not affect the mandatory provisions of the law of your country of residence or your right to bring proceedings before the courts of that country.

8.2. This Warranty forms part of the YPHOS Terms of Sale available on our Website and of any Terms of Supply agreed with business customers. In case of conflict on warranty matters, this Warranty prevails.

8.3. We may update this Warranty for future sales. The version in force on the date of your purchase applies to your Product.

8.4. Notices to us may be sent by e-mail to [email protected] or by post to our registered seat. E-mail notices are deemed received on the business day following their transmission.

8.5. We are not liable for any delay in providing warranty service caused by events beyond our reasonable control.

8.6. Contact: YPHOS P.C., 14th km Athens–Lamia Highway, 14564 Kifissia, Athens, Greece — [email protected].

Last updated on 28 September 2026.